Med Help USA
Non-medical home care — Ferndale & Metro Detroit

Compassionate Care at Home

Med Help USA helps seniors live safely and comfortably in the homes they love — with kind, background-checked caregivers for companionship, personal care, dementia support, and relief for family caregivers. Serving families in all 50 states.

Request Your Free Assessment Call 773.270.2144
A senior woman laughing at home with her daughter and her Med Help USA caregiver
✓ Free care assessment✓ Background-checked caregivers✓ Open 24 hours — call anytime✓ Serving families in all 50 states

Care that fits your family

Four kinds of help, one simple promise: we listen first, and we tell you honestly what would help — even if the answer is "not much yet."

A caregiver sharing a laugh with a senior client at home

Companion Care

Friendly company, meals, light housekeeping, errands, and rides — so your loved one stays engaged and never has to feel alone at home.

About companion care →
A caregiver holding a senior client's hand during a care visit

Personal Care

Dignified help with bathing, dressing, grooming, and moving safely around the house — always at your loved one's pace.

About personal care →
A caregiver gently holding the hands of a senior woman living with dementia

Dementia Care

Calm, patient support for seniors living with memory loss — familiar routines, gentle supervision, and peace of mind for the family.

About dementia care →
A daughter relaxing with a cup of tea while a caregiver spends time with her mother

Respite Care

A trusted caregiver steps in so you can rest, work, or travel — for a few hours or a few weeks — knowing your loved one is in good hands.

About respite care →

How it works

1

Free assessment

We listen first — your loved one's needs, routines, and what a good day looks like. No pressure, no obligation.

2

A simple care plan

A plain-language plan with clear, written terms. Private pay — you always know exactly what you're paying for.

3

A caregiver matched for fit

Background-checked and chosen for personality and fit, not just availability. Request a change any time, no penalty.

Why families choose Med Help USA

What families say about our care

★★★★★

"Med Help USA has been a blessing for our family. Their caregiver, Maria, treats my mother like her own family. The peace of mind we have is priceless."

— A Med Help USA family
★★★★★

"Professional, caring, and reliable. Care Connect helped us find the perfect caregiver for my father's dementia care. Couldn't be happier with the service."

— Robert S., Birmingham, MI
★★★★★

"The respite care service allowed me to take a much-needed vacation knowing my mom was in excellent hands. Thank you for your compassionate care."

— Linda K., Troy, MI

Frequently asked questions

What services does Med Help USA provide?

Med Help USA provides non-medical home care: companionship and conversation, personal care (bathing, dressing, grooming), dementia and memory-support companionship with daily routines, respite care for family caregivers, light housekeeping, and transportation to appointments and errands. We are a private-pay service — pricing is quoted after a free assessment, never upfront.

Are you a medical home health agency?

No. Med Help USA is a non-medical home care service — we are not medical professionals. We do not provide diagnoses, medication guidance, or treatment opinions. In an emergency, call 911; for medical questions, please contact your doctor.

Do you accept Medicare or Medicaid?

No — Med Help USA serves private-pay clients only. Families pay us directly after we provide a clear, written quote following a free care assessment.

How much does it cost?

Every family's needs are different, so pricing is quoted after a free in-home or phone assessment — never upfront, and never a surprise. The assessment is always free.

What areas do you serve?

Ferndale & Metro Detroit (Tri-County) is our home base — and through our nationwide caregiver network we serve families in all 50 states.

How do I get started?

Call 773.270.2144 anytime — day or night. We'll schedule your free assessment, learn your family's needs, and put together a care plan with clear pricing. No obligation.

When are you open?

Med Help USA is a 24/7 inquiry service — there are no fixed business hours. Call or message us anytime; our goal is to answer every inquiry within 24 hours.

Who will be caring for my loved one?

Our care is delivered by vetted professional caregivers through Med Help USA's nationwide network, coordinated and managed by our team — so your family deals with one caring point of contact: us.

What if we need help urgently?

Call 773.270.2144 anytime. If it's a medical emergency, call 911 first — we are not medical professionals.

Can family members stay involved in the care?

Absolutely — we work alongside family caregivers, and our respite care services are designed to give you reliable breaks whenever you need them.

Caregiver tips & free guides

Practical help for family caregivers — written from what we see working with families every day.

A smiling senior woman outdoors with her caregiver

7 Quiet Signs Your Parent May Need Extra Help

Small, quiet shifts that are easy to explain away — and why noticing early gives your family more options.

Read the post →
A senior woman walking safely with a walker in a bright, clutter-free living room

Fall-Proof Your Home: A Room-by-Room Checklist

Simple changes that prevent the most common at-home falls — room by room, in plain language.

Read the post →
A family reviewing home care paperwork with a care coordinator

How to Pay for Home Care Privately

Private pay, long-term care insurance, and veterans benefits — the honest options, explained calmly.

Read the guide →

See all caregiver tips & guides →

Talk through what your family needs

Call us anytime — we're open 24 hours — for a free, no-pressure assessment.

773.270.2144

Or request your free assessment online →

Med Help USA provides non-medical home care only. Private pay — we do not bill Medicare or Medicaid. Background-checked caregivers.

Please note: Med Help USA is not a medical provider. In an emergency, call 911. Please direct medical questions to your doctor.

📞 Call 773.270.2144Free Assessment