Med Help USA
Caregiver smiling with a senior at home
For Care Teams & Community Partners

One Call Connects Your Families to Trusted Home Care

Med Help USA provides private-pay, non-medical home care — the help Medicare and Medicaid don't cover. When a family asks "who do we call?", the answer is one phone call away.

Call 773.270.2144 Email Our Team

Partner With Med Help USA

Tell us who you are — we'll call you back the same business day.

Prefer to talk? Call 773.270.2144 anytime.

Ferndale & Metro Detroit (Tri-County) — serving families nationwide
Private-pay only · Free assessment · 24/7 inquiry line
Discharge planner partnering with home care coordinator

About Med Help USA

Med Help USA is a non-medical home-care company serving families in all 50 states, with Michigan first. We provide in-home support with the activities of daily living — the gap families pay out of pocket when public programs don't cover what's needed.

  • Companionship & conversation
  • Meal preparation
  • Light housekeeping & laundry
  • Personal care assistance
  • Transportation & errands
  • Medication reminders
Private-pay service only — we do not bill Medicare or Medicaid

Who to Refer

Refer a family whenever they need private-pay, in-home help that insurance won't cover. If you're unsure we're the right fit, call us — we'll tell you honestly either way.

Discharge Support

A patient going home who'll need daily support that insurance doesn't provide — meals, mornings, safety.

Exhausted Caregivers

A family caregiver running on empty who needs reliable, compassionate relief.

Aging in Place

An older adult who wants to stay home safely but needs help with meals, housekeeping, or personal care.

The Friday Question

Anyone asking you, "Who do we call for help at home — that we pay for ourselves?"

How to Refer — As Easy as It Gets

Two minutes online, or a quick call — whatever is easier for you.

1

Send the Details in Two Minutes

Use the partner form above — send the family's name and the best way to reach them, and we'll take it from there.

2

Or Just Call Us

Prefer the phone? Call 773.270.2144 — day, night, weekends. Whatever is easier for you.

3

We Take It From Here

We call the family promptly — usually the same day — and start with a free assessment.

What Happens After You Refer

A clear path, and we keep you in the loop — with the family's permission — at every step.

1

We call the family promptly

Usually the same day — and we listen to what's really going on.

2

Free assessment

In person or by phone/video — daily routines, safety, and what support would make life workable again.

3

A care plan in plain language

What we recommend, how often, and what it costs. The family decides — no obligation, no pressure.

4

We keep you informed

With the family's permission, you'll know the referral was received and how it's progressing.

What You Get as a Partner

Free Caregiver Guides

Plain-language guides you can share with any family — no strings attached. Ask us for print or digital copies anytime.

A Named Contact Who Answers

Maya, Med Help USA's office assistant — one person who knows your name, your organization, and your families. Not a call queue.

Same-Day Response

Referrals called promptly — usually the same day. Your families never wait in limbo.

Our Promise to Every Family You Send Us

  • ✓ Never pressure a family into services they don't need
  • ✓ Never discuss pricing before the free assessment
  • ✓ Never share a family's information without permission

Ready When Your Next Family Needs Us

Save our number. You'll need it on a Friday afternoon.

773.270.2144

Phone — 24/7

773.270.2144

Email

info@medhelpusa.com

Web

medhelpusa.com