Name: Med Help USA
Address: 453 East Cambourne St., Ferndale, MI, 48220, US
Telephone: 773.270.2144
Price range: $$

Effective: October 2026 · info@medhelpusa.com · 773.270.2144

What we collect

When you contact Med Help USA — through our website, Facebook page, Messenger, Instagram, email, or phone — we collect only what you give us:

Contact details: your name, email address, and phone number, so we can respond to you.
Care inquiry details: what you tell us about your family's care needs, so we can assess how to help.
Guide requests: your email address when you ask us to send you a free guide.

Website analytics: our site uses the LinkedIn Insight Tag, which helps us understand — in aggregate — how visitors found us. It does not identify you personally to us. You can opt out of LinkedIn's tracking in your LinkedIn account settings.

If our Facebook app interacts with you (for example, sending you a guide you asked about in a comment), it processes only the information needed for that interaction.

How we use it

To respond to your inquiries and provide the free assessment you asked for.
To send guides and caregiver tips you requested. Our "Tuesday Tips" email only goes to people who explicitly said yes.
To improve our services.

We do not sell, rent, or trade your personal information. We do not share it with marketers.

Your choices

Email: every marketing email has an unsubscribe link. Or write to info@medhelpusa.com with "unsubscribe" and we will remove you.
Messenger/DMs: reply STOP at any time and we will not message you again.
Access or deletion: write to info@medhelpusa.com and we will show you what we hold about you or delete it, within 30 days.

Data security

Inquiry and guide-request records are stored in our secured business systems with access limited to our office staff. Our website scripts never store passwords or payment information — we do not take payments online.

Children

Our services are for adults arranging care for family members. We do not knowingly collect information from children under 13.

Medical disclaimer

Med Help USA provides non-medical home care services only. We are not medical professionals. Nothing on our website, in our guides, or in our messages is medical advice. In an emergency, call 911. For medical questions, contact your doctor.

Changes

If this policy changes, the updated version will be posted here with a new effective date.

Privacy Policy